NAIDOC 2020 - Always was, always will be.

November 10, 2020

The theme for NAIDOC week 2020 is Always Was, Always Will Be. It recognises that First Nations people have occupied and cared for this continent for over 65,000 years and that Australia's history did not start with European settlement.

This year's NAIDOC week recognises that Aboriginal and Torres Strait Islander people were the first explorers, navigators, engineers, farmers and artists on this land and encourages all of us to consider how this country has been shaped and cared for for centuries, to the benefit of all.

R U Okay Day 2020 – There’s more to say after R U Okay?

September 09, 2020

2020 has been a difficult and challenging year for everyone. Navigating through a global pandemic and the stress of the unknown, have led way to a rise in mental health issues, anxiety and stress. Today we would like to acknowledge the incredible effort of all the health care workers, who have been working relentlessly to provide care to sick and vulnerable people. These amazing individuals have gone above and beyond to care for us and keep us safe. So today, when you are asking those closet to you if they are okay, make sure to also check in with any health care workers you may know. They have been putting their lives on the line in the fight against COVID-19 and may be struggling more than you can see. So check in, follow up and be present, and remember there is always more to say after ‘r u okay?’.

WHO – Happy International Nurses Day

May 11, 2020

Aged Care Learning Solutions joins in celebrating the 200 year anniversary of Florence Nightingale’s birthday and the extraordinary contribution every nurse since then has made to the health of our world.

The capacity to respect, care for and empower people are the attributes of nurses each time they engage with their patients and wider community as they go about “Nursing the World to Health”


We say thank you to the nurses past, present and future.

World Health Organisation Releases Q&A on Novel Coronavirus (COVID-19)

February 10, 2020

The WHO has recently released a new resource in the form of a Q&A document outlining the various features of the new Novel Coronavirus and some common questions about who can transmit it and the precautions we can take to minimise its spread.

More information about infection control precautions can be found in our Infection Control and Antimicrobial Stewardship learning activities.

Novel Coronavirus - Australian Department of Health Advice

January 01, 2020

The Australian Department of Health has recently released a new resource for those working in Residential Aged Care which provides information about the novel strain of the coronavirus that began in late 2019. It provides staff and employers with information about when they are required to self-isolate after travelling to affected regions and ways to minimise the potential spread of the virus to those living in residential facilities.


During this time it is important to always remember basic hygiene protocols that can greatly reduce the spread of the virus. These include basic hand washing and cough ettiquette as well as other measures like self-isolation. More information about these precautions can be found in our infection control learning activity.



Royal Commission into Aged Care Quality and Safety visits Cairns

August 19, 2019

The Royal Commission into Aged Care Quality and Safety continues to uncover gaps in the quality and safety of Aged Care services.

In mid July, the Royal Commission into Aged Care Quality and Safety visited Cairns to hear evidence about a number of areas related to aged care, including: wound care, medication and pain management, mobility and falls risk, nutrition and hydration, continence care, social supports and quality of life. 

Aged Care Learning Solutions has over 50 learning resources mapped to the Aged Care Quality Standards to address the issues identified by the Royal Commission.​

Did you know, Aged Care Learning Solutions has been providing Aged Care education since 2004. We have delivered over 500,000 individual course enrollments and a recent snapshot of 10,000 evaluations returned a 4 star average rating.

NAIDOC Week - 7-14th July 2019

July 08, 2019

NAIDOC week 2019 has begun and this year's theme is Voice, Treaty, Truth. This year's theme represents the continuing push for greater Indigenous participation in decision-making and more consulation with Indigenous communities for law-makers.


It also invisions a future between Indigenous and non-Indigenous Australians defined by respect and a truthful acknowledgement of the devastating impact of European colonisation with a view to moving forward together. A meaningul treaty that acknowledges Indigenous history and guarantees them a voice is crucial to this goal and forms the focus of this year's NAIDOC week.

Under Standard 1 of the Aged Care Quality Standards, providers must provide culturally safe and appropriate care to all people. Take a moment to think about the people you care for who may share Indigenous heritage and how you can provide care and services that are appropriate and in line with the person's needs and wants.

Aged Care Quality and Safety Commission release Open Disclosure framework document

July 02, 2019

The Aged Care Quality and Safety Commission have released Open Disclosure Framework and guidance materials to support organsiations to meet their obligations under the new Standards. ACLS will be developing specific learning resources on Open Disclosure as part of our Look and Act toolkit project. The Look and Act toolkits will be in video format and also include high-impact, high-prevelance risks under Standard 3. Check back here for updates.

MOA Benchmark announce release of new Standards self-assessment platform

May 27, 2019

Aged Care Learning Solutions is pleased to inform you of the release of the MOA Benchmarking online self-assessment platform for the new Standards. MOA are inviting organisations to complete the self-assessment at no cost through to the introduction of the new standards on July 1, 2019.

Royal Commission into Aged Care Quality and Safety releases first background paper

February 25, 2019

The Royal Commission has released its first background paper into the Aged Care regulatory environment. It discusses the demographics using aged care services in Australia as well as the types of care and funding options available. The paper suggests that despite the best efforts of regulators, the Aged Care framework remains a maze for consumers. This is likely to be addressed heavily throughout the remainder of hearings and will no doubt form part of the legislative response.

With this in mind it is more important than ever to maintain a dialogue with the people you provide care and services for to help ensure they fully understand their ability to access different types of care and service arrangements. Many people in Community and Residential Aged Care have concerns about money and their ability to afford care, and good communication can help to give certainty and reduce anxiety.

Aged Care Quality and Safety Newsletter - Dignity of Risk

February 14, 2019

The Aged Care Quality and Safety Commission recently released its first newsletter. It contains a number of articles on the new standards and the role of the Commission in ensuring quality and safety for all people in Aged Care. One of the highlights is the importance of maintaining the rights of the people you care for to take risks when living the life that is right for them - this is known as Dignity of Risk.

The new Aged Care Quality Standards require all providers to manage the risks associated with the care of consumers. This involves a balance between the risks that people face and their rights to make decisions about their care and how they want to live their lives.

The Commission encourages all providers to remember that risk management is not a one-size-fits-all issue and that there are many cultural, procedural and systemic factors that can promote a person's dignity and choice while managing any potential risks. All these requirements fall under Standard 1 - Consumer Dignity and Choice.

Next time you provide care or services think about the ways you can better promote a person's rights to choice and risk and how best to manage risk while doing so.

First hearings of the Royal Commission into Aged Care Quality begin

February 14, 2019

The first public hearings into the Aged Care sector have been held in Adelaide this week. The first round of hearings will focus on understanding the workings of the Aged Care sector and will hear from Unions, workers and families about the state of the sector and the ways in which it can be improved. The areas of focus for these initial hearings will include:

  • concerns of some advocacy bodies regarding the current state of the aged care system

  • clinical issues affecting elderly people and general challenges that arise in meeting clinical needs.

  • concerns and views of medical and nursing professional bodies relating to the current state of the aged care system

  • demographic information relevant to the provision of aged care services

  • perspectives of government and the principal regulator as to the state of the aged care system

The submissions and evidence heard over the next 12 months is likely to be quite confronting for many people It is important to check on those you work with and who you care for as the stories told to the commission may involve friends, family or colleagues.

Royal Commission into Aged Care Quality and Safety Begins

January 29, 2019

On the 18th January 2019, the Royal Commission into Aged Care Quality and Safety commenced with directions hearings. Each commissioner had a chance to explain the purpose and format of the Commission and offer their thoughts on the role of providers and individuals in assisting the Commission. The inquiry will canvas a range of services and will include an assessment of the efficacy and impact of the transition to the Single Aged Care Quality Standards.

Some of the themes identified as a likely focus of the Commission include:

  • Quality and safety

  • Access and inclusion

  • Young people with disability

  • Interfaces and transitions

  • Future challenges and opportunities

  • How to deliver quality care in a sustainable way.

The first public hearings in which submissions will be heard will commence on the 11th of February in Adelaide. 

Aged Care Quality Standards - Getting Prepared

January 06, 2019

The new standards are due to take effect as of July 2019, including 8 new person-centred standards which will cover across residential and home care. Below are some tips on how to get prepared during this transition period. 


You will be monitored and assessed against the new standards, so now is the time to familiarize and educate yourself:

  • Keep a check on our New Standards Update section of the ACLS website

  • Get to know the standards and what is expected for the people you provide care and services to and from your organisation

  • Keep a regular check on the Aged Care Quality and Safety Commission website – Standards page

  • Make sure your workforce has information about the new standards and start to think about “room for improvement”

  • Take extra time to educate your workforce about the requirements that are new. For example: Organisational Governance, Antimicrobial Stewardship, the High Impact or High Prevalence Risks, Social Inclusion

  • Provide information to the people you provide care and services communicated in the way they best understand and accept so they know what they can expect for themselves and can put forward their ideas about improvements   

  • Have a conversation with other providers to find out what they are doing to get ready

  • Start quality improvement projects across the new standards to identify gaps make and implement plans for improvement 

Click on the button below for the link to the Aged Care Quality and Safety Commissions website with further resources around the New Aged Care Quality Standards. 

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